What is on the Alarms tab of an asset?
The Alarms tab shows the faults and alarms of one site. You see what is going on now, when it happens and who picks it up.
Why it matters
This one screen tells you whether a site needs attention and how fast people respond. The pattern over the day shows whether a fault keeps coming back at the same moment, such as at sunrise. It helps you decide to pick up a fault, assign someone or send a technician.
What you see
Tiles at the top
| Item | What it shows |
|---|---|
| Active faults | The number of faults on the site with status New, Acknowledged, Investigating, Work order or Resolved |
| Occurrences 14 d | The number of occurrences in the last 14 days, from the fault pattern |
| Safety | The number of open faults with the Safety label |
| Time to acknowledge (MTTA) | Mean time from first report to acknowledgement, over the last 90 days. A dash: no data |
| Time to resolve (MTTR) | Mean time from first report to restoration, over the last 90 days. A dash: no data |
| Active alarms | The number of alarms active now. Below it: how many resolved alarms are not counted |
| S2 and S3 | Active alarms with severity S2 or S3 |
| With service request | Active alarms that have a service request |
Faults
A table of the site's active faults, most impact first: safety first, then priority, then a fix that did not work, the estimated loss, the number of occurrences and the last moment. The table shows 5 rows per page.
| Column | What it shows |
|---|---|
| Prio | P1 to P4 |
| Fault | The name of the fault, with labels for patterns such as recurring |
| Asset · object | The part, such as an inverter or datalogger. Empty for the whole site |
| Status | The status of the fault |
| 14 d | The number of occurrences in 14 days |
| Last | When the fault last occurred |
- All faults opens the Faults list, filtered on this site.
- A row opens the fault.
- "No faults on this asset." means there is no active fault.
Fault pattern
A chart with one row per day and the time of day from left to right. Each occurrence is a bar from start to end, with one colour per fault family.
- 14 days and 30 days choose the period.
- The light band is Daylight (sunrise–sunset).
- Outlined: ongoing means the occurrence has not ended yet.
- "No occurrences in this period." means nothing happened in the chosen period.
Alarms on the site
Above the table you choose Active, Resolved or All. The number is in brackets. Active is the default.
| Column | What it shows |
|---|---|
| Alarm | The kind of alarm, with the part and the message below it |
| Fault | The fault the alarm belongs to, as a link |
| Status | Active with how long so far, or Resolved with when and how long it lasted |
| Severity | S1, S2 or S3 |
| Capacity | The affected capacity |
| First event | When the alarm opened |
| Last event | The last message |
| Service request | The latest service request of the alarm |
| Owner | Who the alarm is assigned to, or Unassigned |
- Search… searches the rows. Severity: all filters on severity.
- The export button saves the table as CSV or Excel. The Faults table has the same button.
- Assign alarm is only there for an Admin or Operator, and only when an alarm is active.
- Active alarms are sorted by urgency; resolved alarms by date, newest first.
Solar park or battery
The tab looks the same for both. On a battery the alarms are about the battery, and a battery alarm opens the Battery tab.
Who sees what
Every Monitoring role sees this tab, the customer too for their own sites. Only an Admin or Operator can assign.
How to do it
- Open Assets, choose the site and choose the Alarms tab. Open in Alpha
- Look at the tiles: are there active faults or safety faults?
- Choose a row in Faults to open the fault and handle it.
- Want to see every fault of the site, closed ones too? Choose All faults.
- Choose 30 days on the Fault pattern to see a longer pattern.
- Choose Resolved or All above the alarm table to see earlier alarms.
- Choose an alarm. It opens the part with the fault: an inverter, a datalogger, the battery or the site's analytics.
- Want to assign an alarm? Choose Assign alarm, choose the alarm and the person under Assign to, and choose Assign.